Exit Interview

Welcome to University of Illinois Student Loans and Collection 's Financial CounselorTM Exit Interview. The primary purpose of this session is to help you better understand your student loans and give you some general information on planning and managing your personal finances. You will explore the different types of student loans, regulations, repayment options and the consequences of default.

To receive the most benefit from this program, we suggest you have the following items:
  • A list of all of your educational loans including everything you borrowed in the past.
  • If you are unsure of the educational loans you have borrowed, please visit the NSLDS web site to obtain this information. This website will reflect the federal loans that you borrowed and also indicate your loan servicer for each loan.
  • If you received one or more of the following loan types from your lending institution, they will be automatically populated in this exit session:
    • Federal Perkins Loan
    • Health Professions Student Loan
    • Primary Care Loans
    • Loans for Disadvantaged Students
    • Nursing Student Loans
    • Nurse Faculty Loans
    • Institutional Loans
  • If you received one or more of these loan types, you will need to enter the amount borrowed in order to complete the exit counseling for that loan program. Please note that you may have multiple loan servicers for these loan programs:
    • Direct Student Loans
    • Federal Stafford Loans
    • Direct Grad PLUS
    • FFEL Grad PLUS
When you have your information, you are ready to begin the session. All you will need to do is follow the program all the way through. If you wish to have a copy of any of the information presented, you will have to print out the individual page.

Owner of loan and loan servicer information:

You may contact the owner of your loan to request a copy of your promissory note.

  Name Address
Owner of loan University of Illinois 809 S Marshfield Ave
Chicago, IL 60612
Loan servicer ACS ACS, Inc.-Educational Services
Campus Products and services
P.O. box 7060
Utica, NY 13504-7061


At the end of the session, a submission sheet is provided so that we can verify that you have completed this session. Student Loan Management will only update this program when it is received.

If you have any problems gathering the information or questions about the session, please contact our office at studentloan@uillinois.edu or (312)413-0303.

There is a quiz at the end of the Financial CounselorTM tutorial.





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